a2b Fulfillment’s “boutique” contact center environment delivers personal and knowledgeable care to support your brand. We are expert at high-touch, detailed, and complex campaign support and are proficient in balancing between care and revenue-generating activities including saving-the-sale and cross-selling. We leverage advanced, cloud technology capable of logic-based routing so that the most qualified available representative always takes the call. Services are provided by Phone, Email and Live Chat and can be contracted under Shared, Dedicated or Hybrid models. For more information please contact us today.